Terms and Conditions for Telestar.ai

1. 
   SAAS SERVICES AND SUPPORT
   1.1 Provision of Services
   Subject to the terms of this Agreement, Telestar.ai(“Telestar” or the “Company”) will use commercially reasonable efforts to provide the Customer with the agreed Services. During registration, the Customer will select an administrative username and password for their Telestar account. Telestar reserves the right to refuse registration or cancel credentials deemed inappropriate.
   1.2 Technical Support
   Telestar will provide the Customer with reasonable technical support services according to Telestar’s standard support practices.
   2. RESTRICTIONS AND RESPONSIBILITIES
   2.1 Restrictions on Use
   Customer agrees not to:

• Reverse engineer, decompile, disassemble, or attempt to discover the source code, object code, or underlying structure, ideas, know-how, or algorithms relevant to the Services or related software, documentation, or data (“Software”).
• Modify, translate, or create derivative works based on the Services or Software, except as explicitly allowed by Telestar.
• Use the Services or Software for timesharing, service bureau purposes, or the benefit of a third party.
• Remove proprietary notices or labels from the Services or Software.

2.2 Compliance with Policies and Laws
The Customer represents and warrants that their use of the Services will comply with:

• Telestar’s standard published policies.
• All applicable laws and regulations.

The Customer agrees to indemnify Telestar from any claims, damages, or expenses arising from violations of this section. Telestar reserves the right to monitor use of the Services and prohibit any use deemed in violation.
2.3 Customer Responsibilities
The Customer is responsible for:

• Procuring and maintaining necessary equipment and services for accessing Telestar’s Services, including hardware, software, servers, and network components.
• Maintaining security for their equipment, account credentials, and usage under their account, whether authorized or unauthorized.

3. CONFIDENTIALITY; PROPRIETARY RIGHTS
   3.1 Confidentiality
   Both parties agree to safeguard confidential information (“Proprietary Information”) disclosed by the other party, taking reasonable precautions and not disclosing such information except as necessary to fulfill the terms of this Agreement. Confidentiality does not apply if the information:

• Becomes publicly known without breach.
• Was lawfully known prior to disclosure.
• Is disclosed lawfully by a third party.
• Is independently developed without the use of Proprietary Information.
• Must be disclosed by law.

3.2 Ownership of Data and Intellectual Property

• Customer retains ownership of all Customer Data provided to Telestar.
• Telestar retains all rights, title, and interest in the Services, Software, modifications, and related intellectual property.

3.3 Data Use and Analytics
Telestar may collect and analyze data related to the use of its Services to improve performance. Telestar may disclose aggregated, anonymized data publicly or to third parties.
4. PAYMENT OF FEES
4.1 Fees and Billing
Customer agrees to pay fees specified in the Order Form. Additional fees may apply if usage exceeds agreed capacities. Telestar may adjust fees upon renewal with 30 days’ notice. Disputes must be notified within 30 days of invoicing.
4.2 Invoicing and Late Payments
Payments are due within 30 days of invoice receipt. Late payments incur a 1.5% monthly fee or the maximum permitted by law. Non-payment may lead to immediate termination of Services.
5. TERM AND TERMINATION
5.1 Term
This Agreement remains effective for the Initial Service Term specified and renews automatically unless 30 days’ notice of termination is provided by either party.
5.2 Termination for Cause
Either party may terminate this Agreement with notice if a material breach remains uncured for 60 days after notice (or immediately for non-payment).
5.3 Effect of Termination
The Customer must pay all amounts due up to termination. No refunds are given for paid fees. Sections on payments, confidentiality, warranties, and liabilities survive termination.
6. WARRANTY AND DISCLAIMER
Telestar strives to maintain minimal errors and interruptions in Services. However, scheduled maintenance or unforeseen issues may cause downtime. Services are provided “as-is” without warranties regarding uninterrupted operation, fitness for particular purposes, or non-infringement.
7. LIMITATION OF LIABILITY
Telestar and its suppliers shall not be liable for:

• Errors, data corruption, or business losses.
• Indirect, incidental, consequential damages.
• Events beyond reasonable control.
• Aggregate damages exceeding fees paid by the Customer in the previous 12 months.

8. MISCELLANEOUS
   8.1 Severability
   If any provision is unenforceable, it will be modified minimally to ensure enforceability of the remaining provisions.
   8.2 Assignment
   Customer cannot assign this Agreement without Telestar’s consent. Telestar may freely assign its rights and obligations.
   8.3 Entire Agreement
   This Agreement represents the entire understanding and supersedes prior agreements. Modifications must be in writing and signed by both parties.
   8.4 Relationship of Parties
   This Agreement does not establish an agency, partnership, or joint venture. The Customer cannot bind Telestar in any manner.
   8.5 Notices
   Notices must be written and delivered personally, electronically confirmed, or sent via courier or certified mail.
   8.6 Governing Law
   This Agreement is governed by the laws of the jurisdiction where Telestar’s primary place of business is located, without regard to conflict of laws principles. Parties agree to exclusive jurisdiction of courts within this jurisdiction for disputes arising from this Agreement.

Privacy Policy for Telestar AI
1. Important Information
1.1 General Terms
At Telestar.ai(“Telestar,” “we,” “us,” or “our”), protecting the privacy and security of our users (“you” or “your”) is paramount. We are committed to exceeding global privacy and data protection standards, ensuring your sensitive information and communications remain private, safe, and secure.
Our Privacy Promise:

• No one will access, read, or delete your private communications.
• Telestar only accesses the minimum necessary information required to deliver our services.
• Our servers store only communications necessary for our service functionalities, like responses to inquiries.
• You retain ownership of your data.
• We protect your personal information according to this policy and applicable laws.

For additional questions, contact us at [Insert Contact Email]. This Privacy Policy describes how Telestar collects, uses, and protects your personal information on our website telestar.ai (the “Website”) and through our applications and services (collectively, “Services”).
By using our Services, you consent to the collection, storage, processing, use, and disclosure of your personal information as outlined here.
1.2 Privacy Policy Revisions
Telestar may revise or update this policy. Continued use of our Services after any updates signifies your acceptance of these changes. Significant revisions will be communicated prominently on our Website or through direct notifications.
2. Use of Our Services
2.1 Customer Use
Telestar provides AI-driven communication and customer relationship management solutions. While we facilitate these interactions, we do not control the content or information managed through our Services. You maintain ownership and responsibility for this information, governed by your privacy policies. We process your data according to your instructions and agreements.
You have full control and responsibility for managing your information. We provide support in managing data privacy requests in a timely manner.
2.2 Sensitive Information
Telestar does not knowingly collect sensitive information such as financial account details, government-issued IDs, or health data. We prohibit using our Services to process or manage such sensitive information.
3. Information We Collect
We collect personal and navigational data required to deliver and enhance our Services:

• Personal Information: Including name, company, address, email, phone number, and transaction data.
• Navigational Information: Including IP address, browser type, location, pages visited, and interaction data to improve user experience and service delivery.

3.1 Payment Information
Payment processing is managed securely through PCI-compliant third-party providers. Telestar does not store sensitive payment information directly.
3.2 Information About Children
Telestar does not target or knowingly collect information from children under 13. Contact us immediately if you believe such information has been collected inadvertently.
3.3 Information Provided by You
Content you submit to our Services (e.g., support queries or feedback) may be publicly visible. Use discretion when sharing information.
4. Use of Collected Information
We use the information collected to:

• Enhance user experience and personalize service interactions.
• Communicate service-related updates and marketing materials.
• Facilitate secure transactions and improve service offerings.
• Comply with legal obligations and enforce terms and conditions.

4.1 Navigational Data and Cookies
Telestar uses cookies and web beacons to optimize website functionality and user preferences. You can manage cookie settings through your browser preferences.
4.2 Confidentiality and Security
We employ robust security measures to protect your personal information, including data encryption and secure storage practices. Despite these measures, no online data transmission can be guaranteed completely secure.
4.3 Social Media and External Links
Our website includes features and links from third-party sites and social media platforms. Interaction with these platforms is governed by their respective privacy policies, not Telestar’s.
4.4 International Data Transfer
Your data may be transferred and stored internationally, including to locations outside your jurisdiction, where data protection standards might differ. Telestar ensures appropriate measures are in place to safeguard your data in these transfers.
5. Data Retention and Access
Telestar retains personal information as long as necessary to fulfill service obligations, comply with legal responsibilities, and maintain accurate service records. Upon termination of your account, data is securely deleted after a defined retention period unless otherwise required by law.
6. Disclosure of Information
Telestar may disclose personal information to third parties when necessary to provide services, comply with legal obligations, or protect our rights and safety.
7. User Rights and Choices
You may access, update, or delete your personal information at any time. You can opt out of marketing communications through provided unsubscribe links or by contacting us directly.
8. Contact Information
For any questions or concerns regarding this Privacy Policy, please contact us:

• Email: support@example.com
• Address: 4517 Washington Ave. Manchester, Kentucky, 79 Creek Lane MI 48071. USA
• Phone: (316) 555-0116